With every order, we ask you to read the terms and conditions below.
By reading this, you agree to all the stated conditions and we assume that you have understood everything.
If you have any questions, don't hesitate to ask us!
1. To secure your date, the mandatory deposit (25%) is mandatory. This is non-refundable.
Cocktail Tables / Live Bartending
To confirm your reservation, a deposit of 25% will be required immediately.
This must be paid within 48 hours via the payment request provided.
The remaining amount must be paid no later than two (2) weeks before the appointment date.
To-Go Cocktails
If ordered outside Holiday specials, we have a 2 week deadline to order and has to be paid in full.
Weddings
- Bookings until 3 months prior to wedding date: deposit of €100,- to secure your date is required.
The remaining of the 25% must be paid no later than 8 weeks (2 months) before.
- Bookings between 3 months and 2 months: immediate 25% downpayment of total invoice
This must be paid within 48 hours via the payment request provided.
The remaining amount must be paid no later than four (4) weeks before the appointment date.
General Information
So you will receive 1 open payment request with 2 deadlines and amounts.
You must pay this yourself on time.
You will always receive a reminder 1 week in advance before the 2nd deadline.
2. Cancellation is possible up to 7 days before the appointment date. This also goes for to-go cocktails. Weddings are 14 days before.
3. Cancellations after the week deadline may result in further loss of your payment.
Tables/To-Go cocktails
Day 4 - 5 - 6: 50% will be withheld
Day 3-2-1: 75% will be withheld
Delivery day: 100% will be withheld
Payments for cancellations will be refunded within 2 weeks.
Weddings
Day 13 - 12 - 11: 50% will be withheld
Day 10 - 9 - 8: 75% will be withheld
1 week: 100% will be withheld
Payments for cancellations will be refunded within 2 weeks.
4. Reschedule date? This can be done up to 5 days before the agreed date, if another date is possible.
Or credited if preferred for another (later) date. Otherwise, the above cancellation conditions apply.
5. Deadlines to secure your reservations:
Den Haag/Rotterdam area (max 30 km radius)
To-Go Cocktails: 2 weeks
Cocktail Tables: 4 weeks
Live Bartending: 4 weeks
Weddings: 8 weeks
Amsterdam area (max 30 km radius)
Cocktail Tables: 6 weeks
Live Bartending: 6 weeks
Weddings: 8 weeks
Other cities:
Cocktail Tables: 8 weeks
Live Bartending: 8 weeks
Weddings: 8 weeks
6. Cocktailtables: We advise you to give us a time (or half an hour earlier) during your event when you expect the most guests. This way you prevent the drinks from becoming watered down.
7. Cocktailtables: We use a set-up time of 45 minutes - 1.5 hours depending on the size of your reservation. Keep in mind that cocktail tables at Cocktail Chanty should be seen as a welcome drink. This is because it contains fresh ice cubes and it melts.
8. Cocktailtables: We will pick everything up again after 3 hours. We kindly ask you to return the glasses empty and on time in the crate provided. Otherwise we are inclined to deduct costs from your deposit. This amounts to €0.25 per glass.
9. Glass Deposit: Deposit costs for glassware and cocktail equipment starting from €20,- (depending on your package choice). You must pay this amount with your order. Your deposit will then be refunded to your bank account within 72 hours. In the event of loss or damage, this will be calculated pro rata from your deposit.
10. With reservations, you are required to supply us with your full name, address and telephone number.
11. Transport costs: Starting rate €5.00 | Driving costs: €0.40 per km (return 2x) Driving costs are calculated from Delft from address to address. e.g. Delft - Amsterdam 50km? 50 km x 2 x €0,40 = €40,- + €5,- = €45,-.
Paid parking on location? This will then be reduced from your deposit afterwards.
11. All prices include 0% VAT.